Handling, Delivery Time & Returns
We aim for fast, efficient service at all times! If it’s urgent, we are always prepared to go that little bit further. For shipping, we work with the following carriers: TNT, UPS, Beentjes, Mach4 Transport and Stam Transport. Goods are carefully packed to prevent breakage. Should damage occur during transport, you will of course be reimbursed. Please allow for a delivery time of 1 to 4 working days. For rush delivery, please contact our office, tel: +31(0)20-4635016 or email: firstname.lastname@example.org.
Our standard delivery time is 1 to 4 working days. Based in Amsterdam? If you order before 10 am, delivery is on the same day (stock permitting). This service applies to the postcode regions: 1011 to 1118 (Amsterdam and Schiphol) and 1181 to 1185 (Amstelveen).
We charge the following rates for handling and shipping within the Netherlands. (Expenditure and rates are excluding BTW). 0 - 150 euros >> 12.50 euros
150 - 500 euros >> 22.50 euros
Over 500 euros >> Post-paid
There are no costs for deliveries in Amsterdam with an order, €35- excl. VAT.
Also smaller orders we are happy to bring to you! For this we ask, per 01-11-2018, a surcharge of €4.95 per delivery.
For fast processing of your return, you are advised to call us: +31(0)20-4635016 You can return a product if it is unused and in its original, undamaged packaging.